The library's protected databases are remotely available to MSOE students and employees through the library's proxy server, EZproxy. EZproxy is set to work with MSOE's Single Sign-On (SSO) system. When you click on a protected link using a non-MSOE Internet Service Provider, you will be prompted to log into the proxy server via MSOE's SSO. Once you have successfully logged in, you will be able to access protected library resources.
You may encounter errors when accessing library databases if you are connected to the GlobalProtect VPN. Be sure to disconnect from the VPN before accessing library resources.
Web browsers save information from websites in their cache. This stored information can cause access issues and errors in website content display and formatting. Clearing your browsing history, cache, and cookies can help fix these issues.
Here are instructions for completing this in some commonly used web browsers:
Please note clearing your browsing data may remove saved passwords, autofill data, and other information saved on websites.
You may encounter an error when accessing databases and database content with Google Chrome. If you encounter an error, please try accessing the resource using another browser, such as Firefox or Internet Explorer.
The library's proxy server may not function properly while logged into MyMSOE. Be sure to log out of MyMSOE before accessing library resources.
Accessing Library Resources at the Workplace
One common access problem can occur when users try accessing library resources while using a workplace computer. Many workplaces maintain firewalls. A workplace firewall might allow you to log in to the proxy server via single sign-on, but the firewall typically will not allow you to retrieve data. In these cases, a connection will seem to “hang,” but in reality, the connection is being blocked. If this situation occurs when you try to access library resource, simply try again outside of the workplace